Terms of Use

These Terms of Use form a binding agreement between you and BraveWorms Medical, P.C. ("BraveWorms," "we," "us") for your use of the website at braveworms.com and related subdomains (the "Site"). They do not govern clinical care; clinical care is governed by the Notice of Privacy Practices, the Telehealth Informed Consent, and any signed engagement with us.

By using the Site, you confirm that you have read and accepted these terms. If you do not agree, do not use the Site.

• You are at least 18 years old.
• You are physically located in the United States when accessing the Site.
• To receive clinical services, you must be physically located in California at the time of each visit.
• You will provide accurate information and keep account credentials confidential.

Information on the Site — including clinical references, condition explainers, and protocol descriptions — is general educational content. It is not medical advice, diagnosis, or treatment. A doctor-patient relationship begins only after you (a) complete the intake, (b) pay the visit fee, and (c) meet a licensed clinician for a confirmed video appointment.

Emergencies: if you may be experiencing a medical emergency, call 911 or go to the nearest emergency room. The Site is not monitored for emergencies.

You are responsible for activity that occurs under your account. Notify us immediately at privacy@braveworms.com if you suspect unauthorized access. We may suspend or terminate access for violations of these terms or for security reasons.

You agree not to:

• Use the Site to harm, harass, or impersonate others.
• Scrape, crawl, or extract data except as expressly permitted.
• Reverse-engineer, probe, or interfere with the security or operation of the Site.
• Submit false, misleading, or fraudulent clinical information.
• Use the Site for unlawful purposes or to violate the rights of others.

The Site, its content, the BraveWorms name, and the visual identity are owned by BraveWorms Medical, P.C. or its licensors and are protected by copyright, trademark, and other laws. You may view and share publicly accessible pages for personal, non-commercial purposes. All other use requires written permission.

The Site links to third-party resources (e.g., the CDC, IDSA, WHO, our intake portal, our lab partners). We do not control those sites and are not responsible for their content, terms, or privacy practices. Following an external link is at your own discretion.

Visit fees are listed at /pricing. You are not charged until a clinician confirms your appointment.

Refunds

If you cancel before the appointment is confirmed, you are not charged. If you cancel after confirmation but at least 24 hours before the visit, the visit fee is refunded in full. Cancellations within 24 hours, no-shows, and visits that have begun are non-refundable, except where required by law or where a clinician determines a clinical reason warrants refund.

Pricing changes

Prices may change from time to time. Changes apply to appointments scheduled after the change takes effect.

The Site is provided "as is" and "as available." To the fullest extent permitted by law, BraveWorms disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure. This section does not limit any rights you have under the Health Insurance Portability and Accountability Act (HIPAA), the California Confidentiality of Medical Information Act (CMIA), or other consumer-protection laws.

To the fullest extent permitted by law, BraveWorms's aggregate liability arising out of or relating to your use of the Site is limited to the amount you have paid us in the twelve (12) months preceding the claim, or one hundred U.S. dollars ($100) if you have paid nothing. Neither party is liable for indirect, incidental, special, consequential, or punitive damages. Nothing in this section limits liability for willful misconduct, fraud, gross negligence, or any liability that cannot be limited under applicable law (including liability for personal injury caused by clinical negligence).

You agree to indemnify and hold harmless BraveWorms, its officers, employees, and contractors from any third-party claim arising out of your breach of these terms, your misuse of the Site, or your violation of law. This obligation does not apply to claims arising from BraveWorms's own negligence or misconduct.

These terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Any dispute will be brought exclusively in the state or federal courts located in San Francisco County, California, and you and we consent to personal jurisdiction there.

Public injunctive relief preserved. Consistent with McGill v. Citibank, N.A. (Cal. 2017), nothing in these terms waives your right to seek public injunctive relief in any forum where it is available, or to file a complaint with a regulator including the California Attorney General, the Medical Board of California, the U.S. Department of Health and Human Services Office for Civil Rights, or the Federal Trade Commission.

No class-action waiver of healthcare claims. Claims relating to clinical care are not subject to any class-action waiver and may proceed in court.

Pre-suit notice. Before filing a non-emergency claim, please email legal@braveworms.com with a description of the dispute and the relief you seek. We will respond within thirty (30) days.

If you believe content on the Site infringes your copyright, send a notice that complies with 17 U.S.C. § 512(c)(3) to our designated agent at legal@braveworms.com, c/o BraveWorms Medical, P.C., 4251 Long Beach Blvd, Suite 102, Long Beach, CA 90807.

We may update these terms. Material changes will be announced on this page with a new effective date and, where required, by direct notice. Continued use of the Site after the effective date constitutes acceptance.

If any provision of these terms is held unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. These terms, together with the documents linked on /legal, are the entire agreement between you and BraveWorms regarding the Site. You may not assign these terms; we may assign them in connection with a merger, acquisition, or sale of assets.